Spare parts & Field services

Optimising customer operations whenever, wherever is our shared passion

High quality parts for reliable operations

Combining the use of quality spare parts from an original equipment manufacturer with continuous monitoring and smart maintenance planning can bring considerable benefits for the lifecycle of an installation. The knowledge and expertise of the original equipment manufacturer is of utmost importance when looking for ways to ensure optimised operations. From a lifecycle cost perspective, the use of original parts offers value goes far beyond the spare parts costs.

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Knowing which parts to use and how the installation has been modified over time is essential.

Safety and emission compliance

Original Wärtsilä spare parts meet strict demands

Several quality certificates such as ISO and Bureau Veritas.
Quality certificates are provided on demand. For parts with classification, the quality certificate is provided automatically.
Quality management systems regularly audited by internal and external auditors.
Components influencing NOx emissions qualified for Engine International Air Pollution Prevention (EIAPP).

Reliability

Quality parts are the source of reliability

Original Wärtsilä spare parts comply with the latest specifications and prolong the lifecycle of the installation. Continuous research and development, as well as professional support from Wärtsilä's global network, ensure that the customers always get the latest applicable parts and ensured reliability.

Prompt availability

Wärtsilä's global logistics management ensures fast responses and cost-effective on-time delivery. Original spare parts can be ordered 24/7 through Wärtsilä´s global service network or using Wärtsilä Online, which also allows customers to check the latest valid service bulletins and technical manuals.

Durability

High quality spare parts are thoroughly checked and tested to comply with major quality standards and authority regulations. They are made of high-quality materials according to the correct design specifications and tolerances to ensure proper fit and performance. Strict quality management ensures that all parts meet high quality standards and can therefore be delivered with full warranty.

Smart maintenance: Taking the uptime to new heights

Field services expertise

We enhance our customer’s business by providing services and solutions throughout the whole lifecycle of an installation. Field Services professionals provide qualified expertise, whenever and wherever needed. Our Field Services experts can perform for example overhauling, trouble shooting, on-site and workshop repairs, in-situ machining, audits, measurement and analysis as well as upgrades and retrofits.

We only allow qualified personnel to work on your installation. The work is always done according to the requirements of major classification societies. Our Field Services engineers are extensively trained in performing specialist tests and diagnostics at an installation.

FIND SERVICES AND WORKSHOPS NEAR YOU

Field-services-Wärtsilä

Global availability

Wärtsilä’s global network of service centers, workshops, and service professionals is the most extensive in the industry. Our 4,500 Field Services professionals are spread all around the world in 70 countries in order to serve our customers in a prompt manner.

Our 70 workshops are equipped with high standard machines, tools and equipment, which are operated by highly trained personnel. These workshops can handle all types of maintenance, repair work, remanufacturing and upgrades or modiﬁcations.

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Wärtsilä Technical support

Proactive screening and analysing of field feedback forms the basis for our technical support.

Wärtsilä Customer Support Centre

CSC will support you by handling any questions concerning your Wärtsilä products or Wärtsilä Online.

Wärtsilä Training services

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Videos

OEM Spare Parts

Watch our video about OEM spare parts and expertise for reliable operations.

Contact us

Please fill in the form if you have an enquiry. Fields indicated with an asterisk (*) are required. We aim to respond within 1-2 business days depending on the scope of your enquiry.

For an existing installation, please provide the necessary details to identify the installation and the equipment.

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