Technical support

  

Wärtsilä technical advisory whenever you need it

OEM knowledge, thorough understanding of the marine assets and systems, as well as proactive screening and analysing of field feedback forms the basis for our technical support. We are at your service whenever and wherever you need it with:

  • Troubleshooting, assessments and root cause analysis
  • Operation and maintenance support
  • Laboratory investigations, calculation and measurement services
  • Field testing, onboard surveys and related analysis on request-basis 
  • Knowledge sharing and technical documentation

Do you have a technical question? Please sign in to Wärtsilä Online and open a TechRequest or find technical documentation concerning your assets. Wärtsilä Online is a secure and reliable platform or collaborating with Wärtsilä quickly, directly and transparently.

World-class engineering and expertise

Wärtsilä technical experts have wide product and solution related knowledge. Equally we have personnel with deep technical knowledge related to supporting systems, measurement technologies and other special areas having a network of experts with knowledge in a variety of fields. Above all we have a passion to finding solutions and keep your asset running reliably without unexpected downtime.

Unlock the full potential of your asset with Wärtsilä Audit Services

Identifying areas for improvement in terms of performance and efficiency is impossible without a clear picture of the current condition of your installation and its unique characteristics. Furthermore, the increasingly strict and complex regulatory demands can make it challenging to ensure compliance. Wärtsilä Audit Services provides you with a complete picture of the current condition of your installation and actionable insights you need to make smarter decisions and unlock the full potential of your asset. Depending on your needs, a Wärtsilä audit can include: general maintenance status check, performance analysis, operational profile analysis, SFOC- and emission measurement, equipment health check, vibration analysis, automation systems status check, risk assessment, regulatory compliance check and pre-docking audit services.

 

Key benefits

  • Improve the performance and efficiency of your installation
  • Optimise your operations through smarter decision making
  • Ensure regulatory compliance
  • Improve environmental efficiency
  • Increase fuel flexibility

Articles

Article / 19 NOV 2021 3 MIN READ

Wärtsilä’s propulsion field service team – the expertise, quality and experience to keep your vessels running optimally

Wärtsilä’s propulsion field...
  • Marine Power
  • Propulsion
  • Lifecycle services
World-class engineering excellence at your service
Article / 15 APR 2021 5 MIN READ

World-class engineering excellence at your service

Wherever a maritime asset is in the world, it’s never far from one of Wärtsilä’s centres of...
  • Lifecycle services
Anything is possible – unique expertise offers a flexible fix with minimal downtime
Article / 23 FEB 2021 2 MIN READ

Anything is possible – unique expertise offers a flexible fix with minimal downtime

In September 2019, MSC Shipmanagement Ltd. became aware of a...
  • Lifecycle services

Related services

Contact us

Please fill in the form, we aim to respond within 1-2 business days depending on the enquiry. For an existing installation, provide all necessary details to identify the installation and the equipment. Fields indicated with an asterisk (*) are required.