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A platform for managing your assets

Wärtsilä Online

The simplest way to keep your assets in shape

Wärtsilä Online makes it easy to find product and service-specific information and documentation, procure spare parts, track deliveries, plan and oversee service and maintenance activities and much more. It is a secure and reliable platform for collaborating with Wärtsilä quickly, directly and transparently.

Wherever you are, on any device, Wärtsilä Online can make your work more efficient and productive, with 24/7 access to real-time information to optimize your operations.

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INCREASE TRANSPARENCY

Find spare parts, documents and insights

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SAVE TIME

Simplify and speed up your processes

Collaboration

COLLABORATE

Connect with experts and get support

Key functionalities of Wärtsilä Online

Buy Spare Parts

In just a few clicks, our 24/7 web store lets you request quotations and place orders with up-to-date prices and availability. You can also view your detailed order history. Track your order status and access relevant documents.

Customers with a high volume of transactions can onboard our Digital Commerce Solutions.

Discover the Solutions

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Find Technical Documents

Wärtsilä Online gives you access to the latest technical documents related to your equipment. You can easily update equipment data, such as engine running hours.

You can also find answers to frequently asked technical questions and subscribe to update notifications.

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On-board the passenger vessel, Pearl Seaways, we have been using the Wärtsilä Online services intensively since the introduction of the portal and it has grown into a real time saver for us.

- Rasmus Andersen, 2nd Engineer on DFDS Seaways’ vessel Pearl Seaways.

Get Support

Can’t find the answer you need? Need to make a spare part claim or a warranty request?

Wärtsilä Online has a dedicated team to answer your questions, with access to a complete history of all previous support requests concerning your company, vessels or power plants.

You can register spare part claims and warranty requests, track the resolution progress, and see a full history of your claim activities.

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Maintenance Insights

In case you are enjoying Expert Insight service in connection to a lifecycle agreement, Wärtsilä Online provides you access to visualised engine availability data, asset diagnostic reports, and fluid management reports.
The visualisation of the trend lines of your engines' fluid health helps you to take action for avoiding unnecessary breakdowns & increasing the availability of your assets.

Learn about Expert Insight

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References

  • Euronav

    Easier, more accurate procurement with Wärtsilä

    Euronav Ship Management (Hellas) Ltd, an independent tanker company, has found a better way to manage their procurement process.

    Read more
  • DFDS

    DFDS A/S

    With the new and improved Wärtsilä Online, customers can now manage their installation and equipment efficiently by accessing information online

    Read more
  • Antigua-Power-Company

    Antigua power company

    Antigua Power Company enhanced their spare parts handling process and troubleshooting by using Wärtsilä Online

    Read more
  • EGSAerial_Matanuska

    Matanuska Electric Association

    Wärtsilä Online speed up the parts procurement process in the 171-megawatt natural-gas-powered power plant Eklutna Generation Station in Alaska

Articles

8 AUG 2022 Article
3 min read

Click to check out – how we’re simplifying online procurement

Online shopping is enjoying an unprecedented boom – just a few clicks and the object...
Wärtsilä Online: The ideal channel for collaboration
5 MAY 2020 Article
7 min read

Wärtsilä Online: The ideal channel for collaboration

With Covid-19 keeping employees out of the office, now is the perfect time to explore what...

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Frequently asked questions

General

Q&A Wärtsilä Online - General

Who benefits from Wärtsilä Online?
Which web browsers are supported?
Why haven't I received my welcome email?

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Profile settings

Q&A Wärtsilä Online - Profile-Settings

What languages are supported in Wärtsilä Online?
How do I reset my password?
How long is my password valid for?

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Services

Q&A Wärtsilä Online - Commerce

What features are available in the Commerce service?
What should I do if I can't find the desired spare part in the catalogue?
What kinds of technical documents can I view within Wärtsilä Online?

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Wärtsilä Online. Discovery call.