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Wärtsilä Online
A platform to optimise your everyday operations

Wärtsilä Online

You can access and manage your installations and services at anytime, anywhere and with any device. Making your work more efficient, productive and reducing manual steps. 24/7 access to real-time information and data helps to optimise your operations and business.

What is Wärtsilä Online?

See how Wärtsilä Online helps you to manage information and maximize your productivity.

  
  
 
On-board the passenger vessel, Pearl Seaways, we have been using the Wärtsilä Online Services intensively since the introduction of the portal and it has grown into a real time saver for us.
Rasmus Andersen, 2nd Engineer on DFDS Seaways’ vessel Pearl Seaways
 

Benefits

Document handling 
 DOCUMENTS AND REPORTS
  • Easy access to all your information, technical data and reports.
  • Fast search for product specific technical and services documentation.
 
Real-time-Data
 REAL-TIME DATA AND INSIGHTS
  • Status, performance insights and live data on all your connected products and services.
  • Best in class platform with smart tools to plan, optimise and keep track on your service and maintenance activities.
  • Digitally enhanced service experience.

Integrated procurement
INTEGRATED PROCUREMENT
  • Direct and reliable commerce platform for procuring spare parts and maintenance services.
  • Simple way to find right spare parts, track and trace your deliveries, and see full order history.

Collaboration
 COLLABORATION
  • Transparent and fast way to collaborate.
  • Customer support, document sharing, chat and technical experts at your use – anytime, anywhere with any device.

 
Wärtsilä Online Services have sped up the parts procurement process tremendously. This helps us to keep the plant operational 24/7.
says Bob O’Neill, Maintenance Supervisor at Matanuska Electric Association’s Eklutna Generation Station.
 

Services

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Technical documents

Easy access to reliable up-to-date product and solution information related on your installations.


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Commerce

Illustrated catalogues enable you to find the correct spare part with price and availability information fast. You can also browse order history and track and trace your deliveries.

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Lifecycle support

Customer and technical support, warranties, claims management and your full history data – all in one place. Have a direct dialogue with technical experts and get up-to-date advice and support.

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Field services

Follow your field service information, orders and reports. Stay updated on work progress.


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Real-time data and insights

Easily monitor status and performance of contracts, products and services connected to your installations. Smart insights and reports enable you both to improve efficiency and optimise maintenance.

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Training

Browse the Wärtsilä Land and Sea Academy training calendar to easily find the open courses that best meet your training needs – then simply register for and plan your training.

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Links

Brochure

Wärtsilä Online is a platform to optimise your everyday operations...

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Article: Get ready for Wärtsilä Online, next generation customer experience

A smart and sleek revamp of Wärtsilä’s Online is set to make asset management everything it should be in the digital age...

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Contact Wärtsilä Online team

If you have any questions, feedback or you need support please contact the Wärtsilä Online experts.

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Access to Wärtsilä Online

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Article: Wärtsilä Online: The ideal channel for collaboration

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Tutorial videos

Home page

 

Commerce

 

Technical documents

 

Support

 

Contracts & reports

 

Reference

DFDS
DFDS A/S
With the new and improved Wärtsilä Online, customers can now manage their installation and equipment efficiently by accessing information online
Antigua-Power-Company
Antigua power company
Antigua Power Company enhanced their spare parts handling process and troubleshooting by using Wärtsilä Online
EGSAerial_Matanuska
Matanuska Electric Association
Wärtsilä Online speed up the parts procurement process in the 171-megawatt natural-gas-powered power plant Eklutna Generation Station in Alaska

Request access to Wärtsilä Online

Request access to Wärtsilä Online customer platform by filling in the form. If you have any questions please contact wartsila.online@wartsila.com.

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