Wärtsilä Online

• Easy to search for equipment specific technical documentation
• Overview of the installations in your account 
• Manage your installation and equipment data
• Send requests 
• Update and inform running hours and planned dry-docking dates
• You get access to information on your installations and equipment:

» Bulletins
» Equipment manuals
» Spare part catalogues
» Technical frequently asked questions 
» Closed technical history

• You can keep yourself updated by subscribing the notifications

• Identify spare parts through catalogues and illustrations
• Check spare part prices and availability
• Request spare part quotations
• Place orders
• Track and trace deliveries
• View order history
• Register spare part claims
• Track and monitor the resolution progress
• Follow statuses of claims

• Access and have a full visibility to all tickets, claims and requests
• Customer support tickets
• Follow ticket history
• Make technical support requests
• Register warranty claims, track and monitor the resolution progress and see a full history of claim activities
• Make spare part claims
• Ask technical questions directly from wärtsilä technical services
• Direct contact and dialogue with wärtsilä’s technical experts
• Full history of all technical questions and related answers for your company and installations