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Gas solutions services

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Gas solutions services - Total lifecycle solutions for your gas plant

Gas solutions services cover the lifecycle needs of different types of gas plant. Regardless of gas plant types or where they are located, Wärtsilä Gas solutions services covers different lifecycle needs. Wärtsilä can provide spare parts, maintenance, upgrading and technical support. We also offer complete lifecycle solution which covers scheduled maintenance and parts of your asset together with enhanced technical support package and Wärtsilä Operim® for optimised performance . 

Dragon
Technical support

Technical support

Wärtsilä Gas solutions technical support is a service with fast response to technical operational issues. A dedicated expert will serve the customer to diagnose the operating condition of equipment remotely, on-board or on-site and determine the best possible actions. This service also provide direct access to our technical experts with a 24/365 telephone number for emergency cases.

Services and spare parts

We supply OEM spare parts for the whole gas plant. We have special agreements with many OEMs and keep stock of critical spare parts. You can order spare parts 24/7 by sending an email to spares.wgs@wartsila.com or via Wärtsilä Online Services. With Wärtsilä Gas solutions services, you get fast response time and cost-effective, on-time delivery. Our field service team provides outstanding support all over the world. We have both equipment and process knowledge to do the most complex jobs on-board the vessel or on-site. Our field service engineers are trained and certified by number of OEM suppliers.

Installation of LNG tanks
Lifecycle Agreements

Lifecycle agreements

We are constantly working on developing agreement solutions for gas solutions customers to cover the wide range of lifecycle needs. We have several different solutions for technical support, maintenance management, operation optimisation, trainings and more. Customer can choose and combine different solutions to make a tailormade agreement. Send us your inquiry by email or give us a call and we will guide you on the details of our lifecycle agreements.

Wärtsilä Operim

Operational Performance Improvement and Monitoring

With an ever-growing economic pressure and tighter environmental regulations, our customers need to operate more efficiently than ever.

To solve these challenges, Wärtsilä products are digitally enabled with Operim. Operim combines Wärtsilä’s unique technology insights with advanced data processing to identify and implement Operational Performance Improvements.

Operim is created, developed and supported by those experts that designed the plants.

Read more

 

References

  • Teekay-LNG-support-agreement

    Technical and remote support for Teekay vessels

    Eight LNG Carrier vessels owned by the global Teekay Group are now covered by 5-year Wärtsilä LNG Support agreements

    Read more

Contact our 24/7 customer support at +47 815 48 500. For spare parts, please e-mail us with the equipment serial number or the name of the installation at moss-spares@wartsila.com (Inert Gas Systems) spares.wgs@wartsila.com (all other products) 
For technical support & service, please email us with the equipment serial number or the name of the installation at services.wgs@wartsila.com.
Equipment serial number is taken from the equipment nameplate and includes all letters and numbers as given on the equipment nameplate.

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