Wärtsilä Technical Services provides 24/7 access to technical services teams who can support on operational problems of the equipment. With help of Wärtsilä Remote Support, the product experts can connect to the equipment remotely for the purpose of troubleshooting, diagnostics, and, in some cases, software updates. Technical data of the equipment is analysed by the technical services team to improve diagnostics efficiency and accuracy.
The Wärtsilä pre-docking inspection for gas solutions is a comprehensive assessment. Our service engineers do the inspection on board the vessels. The results will carefully be analysed by a group of experts. The customer receives a professional and detailed report on the recommendations for dry docking. This includes a list of parts that should be overhauled, replaced, or re-manufactured, systems that should be updated, and recommendations to enhance the operation of the plant.