CSC banner

Customer Support
Centre (CSC)

Customer Support Centres are getting answers to any operative questions related to any Wärtsilä Products and Services - including the Wärtsilä Online Services.

Getting you the answers

How to contact the Customer Support Centre?

Find contact information for your nearest CSC underneath the map. All centres are serving you via email and Wärtsilä Online Services in English during business hours. 24/7 support is available in English via phone only. Additionally some of the centres are serving on selected local languages during business hours (as outlined below).

CSC map

CSC WEST

(Americas)

Email
Mon - Fri
8am – 7pm EST

Send e-mail

Phone (24/7)
Argentina: +54 11 5984 4054(1
Brazil: +55 21 3500 0194(1
Canada: +1 (902) 700 8141
Chile: +54 11 5984 4054(1
Colombia: +57 1 508 8582(1
Dominican Rep.: +1 829 946 0499(1
Ecuador: +593 2 393 1574(1
Mexico: +52 555 350 9070(1
Panama: +507 304 7490(1
Peru: +51 1 700 7974(1
Puerto Rico: +1 954 256 5236
USA: +1 (954) 289 5892

 

In addition to English, support is available in the following languages during business hours
1) Spanish

Cobertura en Español
Cobertura em Português

CSC NORTH

(Europe)

Email
Mon - Fri
7am – 5pm UTC

Send e-mail

Phone (24/7)
Denmark: +45 32 729 203
Estonia: +372 6 102 600
Finland: +358 9 4245 4217
Germany: +49 40638 630 010
Hungary: +36 18 088 156
Netherlands: +31 10 742 0270
Norway: +47 56 999 035
Poland: +48 588 811 654
Russia: +7 800 550 4832
Sweden: +46 31 361 3467
UK: +44 2036 999 935

CSC SOUTH

(Europe & Africa)

Email
Mon - Fri
8am – 5pm CET

Send e-mail

Phone (24/7)
Cameroon: +34 944580024
France: +33 413681134
Greece: +30 2111 98 48 71
Italy: +39 02 9475 4726(1
Kenya: +254 20 760 2477
Nigeria: +34 944580029
Senegal: +221 338654103
Spain: +34 944580019
South Africa: +27 213002750
Turkey: +90 216 900 1373(2

 

In addition to English, support is available in the following languages during business hours
1) Italian
2) Turkish

CSC EAST

(Asia, Oceania, Middle East)

Email
Mon - Fri
6am – 7pm SGT

Send e-mail

Phone (24/7)
Australia: +61 2 8319 6237
Bangladesh:+880 175555 0695
China: +65 3158 1710
India: 000 800 050 1002
Indonesia: +62 21 3004 9731
Japan: +81 3 4577 6377
Pakistan: +65 3158 1201
Philippines: 1800 132 000 63
Saudi Arabia: +973 1619 9152
Singapore: +65 6813 3101
South Korea: +82 51 944 1270
Sri Lanka: +94 11 298 2658
Taiwan: +886 2 2522 1060
United Arab Emirates: +973 1619 9110

 
Our promise: We get answers to all questions about any Wärtsilä product or service for all Wärtsilä customers with quality and speed!
 
© 2018 Wärtsilä