A Technical Management Agreement provides you the support you need to maintain your assets. We reduce the risk of unexpected downtime by helping you to optimise maintenance intervals based actual needs and the condition of your assets. Our Expertise Centres support you proactively, whenever and wherever needed, providing you with the insights and tools needed to operate and maintain your assets in a smarter way.
An Optimised Maintenance Agreement is a tailored to your unique needs by combining the right services and solutions into a comprehensive agreement package. The building blocks are:
A fully remote manageable data collection solution that allows high volumes of data to be gathered from a broad range of equipment. The data is efficiently captured for real-time and historic analysis in a flexible and cybersecure manner. The data is made available through a local HMI and via the Wärtsilä Cloud and is the basis for digitally enabled services delivered through Wärtsilä Expertise Centres.
Enabled by the Wärtsilä Contract Manager, who is a dedicated contact person for the customer organisation responsible for the customer relationship, agreement delivery and execution. The Contract Manager works closely with the customer’s technical staff.
Covers support and insight into equipment maintenance planning and execution, including spare parts, technical management, labour, tools and anything else needed to execute maintenance in accordance with OEM guidelines and specifications. The scope will be tailored according to customer-specific needs.
Provides insight into, and support with, maintaining optimal quality for engine fluids (fuel oil, lube oil and cooling water) by structuring and monitoring analysed fluid samples.
Speeds up overhauls by maintaining selected major components ready when needed, also ensuring traceability of customers' assets. Components are overhauled and prepared in Wärtsilä Workshops by skilled and experienced professionals.
Assists in meeting the technical, economic and environmental performance targets of an installation without compromising operational safety. It leverages a combination of Expert Insight, Fluid Management, maintenance history and inspections to optimise time between overhauls, replacing fixed maintenance schedules with a condition-based approach.
A predictive maintenance service that combines artificial intelligence (AI) techniques and advanced diagnostics with Wärtsilä’s OEM expertise to identify anomalous behaviour. It proactively identifies and highlights potential failures and early indications of equipment deterioration and conditions that cause equipment to run less efficiently.
A service where a dedicated Wärtsilä expert in a Wärtsilä Expertise Centre is available to provide round-the-clock support. The expert can investigate issues together with installation personnel and provide recommendations on how to solve issues.
We appreciate the easy access to remote operational support made possible by Wärtsilä’s leading-edge solutions. This allows us to do maintenance when needed rather than at fixed intervals. We are especially excited with Expert Insight, which allows us to monitor the condition of the engines from ashore, and thanks to artificial intelligence and anomality detection we expect to prevent unscheduled stops that cause loss of revenue.
- Dag Honnemyr, Operational Director Siem-Helix