Wärtsilä response to COVID-19
Updated March 31 2020
The rapid spread of the novel coronavirus disease 2019 (COVID-19), combined with the impact of various government responses, is now affecting every person, organisation and society worldwide. We all need to find ways to deal with the crisis in our personal
and business lives.
At Wärtsilä, our global crisis management team was activated immediately in January when the novel coronavirus outbroke in China. Since then we have implemented numerous measures to help protect the health, safety and well-being of our 19,000
employees as well as all external stakeholders around the globe. We encourage social distancing in daily work, using online meetings, and restrict all non-critical travel, off-site meetings and external visitors to Wärtsilä sites to contain
To mitigate the negative impact caused by the pandemic and actions to contain it, Wärtsilä is taking proactive steps to minimise the negative impact on its operations globally. These actions include reduced worktime and temporary lay-offs of
personnel, while aligning the activity with customer needs. Meanwhile, the company is ensuring its ability to return to normalised operations and to capture future growth opportunities when markets recover.
During this difficult time, our aim is to secure the best possible support for customers, partners and the communities in which we operate in a socially responsible way. We strive to safeguard logistics and supply management in order to run operations
effectively. We are in close contact with our stakeholders across the globe, to constantly monitor our manufacturing, field service and supply chain resources to ensure business continuity. Our expertise centres provide remote operational support,
guidance and troubleshooting to optimise installation performance as part of long-term service agreements.
Our Global Logistics Services supervises the supply and logistics chains daily. By identifying alternative operating models and implementing proactive risk mitigation actions, including buffer stocks of spare parts, we aim to avoid disruptions because
of the COVID-19 outbreak.
Monitoring the supply chain for components, also means that we can react to any potential production disruptions by, for example, switching to other suppliers. We are also exploring opportunities to switch to alternative manufacturing technologies.
In case you have any questions or concerns related to your project or installation, please do not hesitate to reach out to your contact person in the Wärtsilä network.
Find your nearest Wärtsilä Customer Support Centres, working 24/7, here.
We sincerely thank all our employees for their work and commitment as well as our customers and other stakeholders for their cooperation and understanding for the temporary measures needed to deal with the crisis. We remain committed to serving our customers in the best possible way and look forward to getting back to normal operations as soon as possible.