Wärtsilä’s service ensures a reliable and pleasant cruise for passengers of M/S Artania

Wärtsilä Corporation
  • Press release
2 November 2016 at 11:30 AM E. Europe Standard Time

Ship management company V.Ships has chosen Wärtsilä to provide maintenance services for its long term client Phoenix Reisen’s cruise vessel M/S Artania. Increased predictability of maintenance operations and recommendations on how to optimise the engine’s fuel consumption help V.Ships improve its cost-efficiency. Continuous condition monitoring ensures that cruise passengers can enjoy their voyage without unforeseen disruptions.

The five-year maintenance agreement covers the scheduled maintenance activities for M/S Artania’s four Wärtsilä 32 main engines and one Wärtsilä 32 auxiliary engine as well as spare parts for them. Wärtsilä will also monitor the condition of the engines in real time and provide remote online support. Maintenance planning is supported with constant monitoring of the condition of the engines through Wärtsilä condition based maintenance service (CBM) which helps determine service needs and avoid unexpected interruptions.

The agreement also includes Wärtsilä’s new Virtual Service Engineer (VSE) concept, which involves technical advisory service supported by a remote visual connection and augmented reality technology. The innovative concept has already been piloted and has now been taken into use following the good feedback from the pilot. The Virtual Service Engineering concept is part of the Wärtsilä Genius services portfolio utilising benefits of real-time data and data analytics.

“Our positive experiences from earlier cooperation with Wärtsilä convinced us to extend our partnership to include maintenance services for Artania. The predictability of maintenance costs helps us optimise our operations while the support of dedicated Wärtsilä service engineers provides increased reliability,” says Andrea Spensieri, Fleet Manager, V.Ships Leisure.

The agreement expands the existing cooperation between Wärtsilä and V.Ships, which began in 2007 and currently includes services for two cruise vessels, Mv Albatros and Mv Silver Spirit, for both of which Wärtsilä has a 5-year maintenance agreement.

“We are very happy to further develop our successful partnership with V.Ships. We provide the service expertise to ensure that M/S Artania’s passengers can enjoy their cruise to the fullest, while ensuring that the vessel’s operations below the passenger decks run smoothly and efficiently at all times,” Patrick Borstner, Director, Services Unit Italy, Wärtsilä Italia says.

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Caption: Wärtsilä’s service ensures that M/S Artania’s operations below the passenger decks run smoothly and efficiently at all times.

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The agreement also includes Wärtsilä’s new Virtual Service Engineer (VSE) concept, which involves technical advisory service supported by a remote visual connection and augmented reality technology.

 

For further information, please contact:

Davide Lombroso
Account Manager, Wärtsilä Services, Italy
davide.lombroso@wartsila.com
Tel: +39 335 7232198

Hanna Viita
Director, Marketing
Wärtsilä Services
hanna.viita@wartsila.com
Tel: +358 40 167 1755

 

Wärtsilä Services in brief
Wärtsilä Services creates lifecycle services for its customers, enhancing their business – whenever, wherever. We provide industry’s broadest range of services for both shipping and power generation. Our solutions range from spare parts and basic support to ensuring maximised lifetime, increased efficiency and guaranteed performance of customer’s equipment or installation – in a safe, reliable, and environmentally sustainable way.

Wärtsilä in brief
Wärtsilä is a global leader in advanced technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation and total efficiency, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers.
In 2015, Wärtsilä’s net sales totalled EUR 5 billion with approximately 18,800 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki.
www.wartsila.com

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