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BESS Lifecycle Services​


Protect your investment and stay competitive

Maintaining and optimising your system's health is essential for your business' success. That's where Wärtsilä’s BESS lifecycle solutions come into play.

No single technology, software, or service ensures peak performance. The real difference comes from a holistic view and deep understanding of energy storage at a system level. Let our team of experts provide you with 24/7 remote operational support and help deliver maximum availability while increasing the longevity of your systems operational life.

We are with you—all the way.

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Choose the right support for your BESS project:

Service+ Base

Software maintenance with remote support

  • Remote Operational Support
  • GEMS PPC Software Maintenance
  • GEMS Fleet Director Services

Service+ Prime

Planned maintenance with predictable costs

  • Planned Maintenance
  • Remote Operational Support
  • GEMS PPC Software Maintenance
  • GEMS Fleet Director Services

Service+ GAP2

Limited warranty and performance guarantees

  • Limited Performance Guarantees
  • Parts-only Extended Warranty
  • Remote Operational Support
  • GEMS PPC Software Maintenance
  • GEMS Fleet Director Services

Service+ GAP

Comprehensive warranty & performance guarantees

  • Performance Guarantees
  • Extended Warranty
  • Planned Maintenance
  • Remote Operational Support
  • GEMS PPC Software Maintenance
  • GEMS Fleet Director Service

Why partner with us?

Lifecycle 4

Remote operational support

Wärtsilä Global Technical Expertise Centre (GTEC) delivers remote support to its energy storage customers globally. We provide customers dedicated, direct access to Wärtsilä's highly experienced technical experts.

GEMS Fleet Director services

GEMS Fleet Director is a cloud-hosted monitoring platform that stores all power plant performance data for both real-time monitoring and historical analysis. It provides a secure, web user interface for technicians to conduct site operations and maintenance remotely.

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Add-on lifecycle services

  • Training Services offer high-quality courses to ensure customer personnel can effectively operate and maintain energy storage systems
  • Our Technical Advisory Services provide three levels of customisable advisory and remote support for installation-specific support
  • Hardware and software product upgrades
  • Energy & Power System Consulting Services

Deep industry experience

With over 130 projects across the globe, our customers have experienced significant improvements in battery energy storage efficiency, reduced operational costs, and enhanced grid reliability.

All our references

Engineers standing outside plant - Giga storage-6

Comprehensive BESS solution

The right combination of hardware, software & lifecycle services ensures the least down time and highest availability possible for your system.

Explore more:

GEMS Digital Energy Platform

Quantum BESS

Wärtsilä Energy Storage. Let's connect.
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