Wärtsilä Vulnerability Disclosure Policy

Wärtsilä accepts vulnerability reports related to our solutions. Wärtsilä hopes to develop and maintain an open partnership with the security community. Wärtsilä recognises that the work the community does is important in continuing to ensure safety and security of our customers.

We have developed this policy to both reflect our corporate values and to uphold our responsibility to security researchers that are providing us with their expertise.

Vulnerability disclosure scope and guidelines

Wärtsilä’s vulnerability disclosure program covers the following:

  • Wärtsilä solutions
  • Wärtsilä public web site
  • Wärtsilä customer digital channels

We ask that all security researchers submit vulnerability reports only for the stated scope. Researchers who submit a vulnerability report to us will be given full credit on our website once the submission has been accepted and validated by our Product Security Team.

We do not permit anyone to perform any activity that could potentially cause harm to Wärtsilä or to our customers. If vulnerabilities are discovered, it is not allowed to pivot into to the internal network, access any confidential data or cause harm to vulnerable systems.

Legal posture

We openly accept vulnerability reports for stated scope of the vulnerability disclosure policy. We agree not to pursue legal action against individuals who:

  • Engage in good faith testing of systems/research without harming Wärtsilä or its customers
  • Engage in vulnerability testing within the scope of our vulnerability disclosure program
  • Test on solutions without affecting customers
  • Refrain from disclosing vulnerability details to the public before it is fixed or a a mutually agreed - upon timeframe expires

This policy does not provide consent to any unauthorised penetration of Wärtsilä or customer systems, or breach of applicable laws or contractual obligations.

Preference, prioritisation, and acceptance criteria

We will use the following criteria to prioritise and triage submissions:

  • Well-written reports in English will have a higher chance of resolution
  • Reports that include proof-of-concept code help us to evaluate the situation
  • Reports that include only crash dumps or other automated tool output may receive lower priority
  • Reports that include solutions not on the scope list may receive lower priority
  • Please include how you found the bug, the impact, and any potential remediation
  • Please include any plans or intentions for public disclosure

What you can expect from us:

  • A timely response to your email (within 2 business days)
  • After triage, we will send an expected timeline, and commit to being as transparent as possible about the remediation timeline
    as well as on issues or challenges that may extend it
  • An open dialog to discuss issues
  • Notification when the vulnerability analysis has completed each stage of our review
  • Credit after the vulnerability has been validated and fixed

If we are unable to resolve communication issues or other problems, Wärtsilä may bring in a neutral third party to assist in determining how best to handle the vulnerability.

Submit a vulnerability report

To submit a vulnerability report to Wärtsilä’s Product Security Team (Wärtsilä PSIRT), please utilise the form on the right.

© 2020 Wärtsilä