• Sydney by night

    ABOUT

    Wärtsilä in Australia

Wärtsilä in Australia

Wärtsilä Australia Pty Ltd is the Australian Subsidiary of Wärtsilä Corporation, the leading global ship power supplier and a major provider of solutions for decentralised power generation and supporting services.

We have offices at Sydney, Perth and Port Moresby in PNG. We do not have a physical presence in New Zealand and all business transactions with NZ customers are done via our Sydney office.

Across Australia and the Pacific, Wärtsilä has set up about 1,4GW combined Energy and Marine installations. In addition, we have recently secured a 260MW/260MWH Battery Storage project. Wärtsilä is now a major player in the Battery Storage market in Australia. We provide solutions, life cycle support and have service agreements to some key Energy and Marine customers. In addition, we also provide field service and workshop services to the overseas cruise operators and passing vessels.

We are a diverse team with a total FTE of 176, with the Agreement Management and Field Service being two of our biggest. Our experienced and professional Field Service Engineers are available 24/7. Our workshop in Sydney is fully equipped and can handle major engine component servicing as well as being a certified turbocharger facility.

Our approach and service delivery is based on adding value at every stage of our clients’ business:

VALUE CREATION
We understand our customer’s business and we are responsive to their needs. From predesign, through total solution packages to meet customer’s power needs.

VALUE REALISATION
Wärtsilä Australia Pty Ltd is recognised as a strategic partner to our key customers throughout the world. We offer efficient and reliable design, delivery of breakdown services, maintenance projects and major overhauls to optimize asset utilisation.

VALUE IMPROVEMENT
With our ongoing and proactive advice and support, we can provide operations and sustainability, optimization, major upgrades and modifications, cost control and monitoring, operator and maintenance training and support, and proactive asset management.

WORKING TOGETHER
Customer relationships are Wärtsilä Australia’s most important consideration. We aim to achieve our goal of being the most valued business partner to all our customers by achieving the following:

  • Knowing our customer’s business and needs
  • Supplying innovative products and services
  • Helping customers by offering joint business development proposals
  • Remaining highly committed to customer satisfaction
  • Providing quick responses to customer enquiries
  • Our customer contact is always friendly and professional
  • Committing to reliable services and delivery times
  • Contactable 24 hours a day
  • Providing competent technical advice
  • Maintaining a high availability of spare parts
  • Supplying the highest quality parts, products and services
  • Constantly assessing our way of working