Eklutna-Reference-Wärtsilä

Matanuska Electric Association

Wärtsilä Online Services - a huge time saver

Wärtsilä Online services speed up the parts procurement process in the 171-megawatt natural-gas-powered power plant Eklutna Generation Station in Alaska. Thanks to Wärtsilä Online Services customer portal, the customer now has access to installation and equipment-specific technical information such as bulletins and interactive manuals. The customer is able to create spare part quotations, orders and ask technical questions directly from the correct team.

Read more about the case (PDF)
 

"We’ve got 60,000 people relying on our power. Wärtsilä Online Services have sped up the parts procurement process tremendously. This helps us to keep the plant operational 24/7.”

Bob O’Neill, Maintenance Supervisor at Matanuska Electric Association’s Eklutna Generation Station.

 
    Challenge
    • Providing customer access to installation and equipment-specific technical information
    Solution
    • Setting up customer access to the Wärtsilä Online Services customer portal
    Benefits
    • Maximised value of Wärtsilä services
    • Access to installation and equipment specific information 24/7
    • Transparency and full visibility

    Wärtsilä Online Services
    With Wärtsilä Online Services you can manage your installation and equipment efficiently by accessing...

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