WDP operates a 24/7 Customer Support Service Hotline where you can speak to a real person at any time of the day or night, regardless of your location.
Should you need assistance, please call our dedicated support hotline at: +1 (858) 679-5505
When calling after normal business hours of 8am to 5pm PST, please dial extension 8 to be transferred to an on-call representative. Please make sure you have the following information ready about your vessel when making the call: Name, Location, Phone Number, Point of Contact, Shore Based Manager's Name, Shore Based Manager's Phone Number. Describe the item or event you are requesting support for.
Should you prefer to e-mail us, please use: firstname.lastname@example.org (Monitored 24/7)
Wärtsilä Dynamic Positioning supplies technical support from key locations around the world, including: U.S.A., Singapore, Brazil, Germany, Mexico, Norway, U.K.