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Customer support

Wärtsilä offers a wide range of products and services and to ensure that you get the most out of your asset throughout its lifetime, we offer full lifecycle support for you. With any question related to any Wärtsilä product our experts are there to support you. With Wärtsilä Online you can access and manage your installations and services anytime, anywhere and with any device. Making your work more efficient, productive and reducing manual steps. 24/7 access to real-time information and data helps to optimise your operations and business.

Support contacts

Contact Customer Support Centre

Customer Support Centres are getting answers to any operative questions related to any Wärtsilä Products and Services.

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Find local office

Find contact information for all Wärtsilä offices worldwide

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Wärtsilä Online

With Wärtsilä Online Services you can manage your installation and equipment efficiently by accessing information whenever, wherever. 

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Services & solutions

Spare parts

Improving the lifecycle of an installation with the combination of quality spare parts, continuous monitoring and smart maintenance planning.

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Field service and workshops

Our Field Services professionals enhance your business by providing qualified expertise, whenever and wherever needed.

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Technical support

Proactive screening and analysing of field feedback forms the basis for our technical support alongside with personnel with deep technical knowledge.

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Training services

Our global training solutions cover all aspects of management, operation, maintenance, safety, availability, reliability and performance of your installation.

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Cyber services

Wärtsilä Cyber services provide you with an understanding of the current cyber security status of your operational environment and provide mitigation actions for identified risks.

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Lifecycle solutions for energy

Wärtsilä’s Lifecycle solutions for the energy industry provide guaranteed operational reliability and efficiency backed up by expert advice on optimising power plant operation and maintenance.

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Lifecycle solutions for marine

Wärtsilä’s Lifecycle solutions for the marine industry optimise the efficiency and performance of your marine assets. We combine digital innovations and advanced data to help match activities to your operations.

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